Feedback from Happy Customers

My experience with Certified Plans and Chamberlain Carpentry & Joinery.

In May 2015, I decided to build a new house in Taupo. Having found a site with a good view of Lake Taupo - it was time to find a top notch builder.

Having checked out plans from all the competitor building companies, I easily chose a plan “Totara” from the range of plans offered by Certified Builders.

The plan appealed to me because it met all the criteria on my wish list:

1. An attractive, single storey, house - with no stairs
2. A spacious airy layout for kitchen, lounge, and media room
3. 3x decent sized bedrooms (master with ensuite – and a guest bathroom) - and a study. (I work from home)
4. 3x full sized internal access garage car spaces

I really liked the artist’s impression of the house on the brochure – so asked Ian Chamberlain if we could “build that”.

I needed to have 3 changes made to the standard plan to have the house be just right:

a. Swap the positions of the separate laundry and 3rd bedroom
b. Make the 3rd garage longer (so that it could accommodate a 6 metre vehicle)
c. Add a large gas fireplace in the lounge

The plans were updated, the consents obtained – and work began on 1 July. I moved in in mid-November. The job was completed to the highest of standards, on time, and even better, on budget.

A building experience cannot be much better than this, Ian and his team were fantastic to get along with – and the finished home is just perfect.

I’m more than happy to recommend Chamberlain Carpentry & Joinery, and Certified Plans to anyone looking to build.

John Picot

I have to say that the level of professionalism shown by your staff has been extraordinary. I have had the pleasure of the company of Mark but more so Dave who has shown a sense of pride in what he is doing with a difficult old building..He has on every occasion been a pleasure to have working in our home and Mark and I have been impressed with his thoughtfulness, consideration, workmanship and tidiness.


Thank you for your work on fitting the new chimney roof / boulder cave. It looks great and we cannot wait to get holds on to try it.


Many thanks on the work on the doors, we are very impressed with them better than we imagined.

Gary & Becs

Hello. We recently had cabinetry built and installed into our holiday house in Kinloch (near Taupo). Ian Chamberlain did the work for us. We wanted to document how thrilled we were with the management of the job and the installed work that Ian provided. Ian exceeded our expectations in both his interpretation of what my wife was trying to achieve, and the quality of the installed work.

The care that his tradesmen took from placing cover sheets on carpeted areas and furniture, to the quality of the finished job was fantastic. The price Ian quoted was competitive, and the job was invoiced at the quoted priced.

We would be pleased to recommend Ian Chamberlain Carpenters, to any prospective homeowner that is seeking a quality job. Well done, Thankyou.

Rob & Lesley Whyte (Kinloch)

Having been let down by another builder we had 2 weeks to get a portion of our job complete before we hosted a gathering of 70 people at our home.

With no stress at all, Ian worked miracles with the aluminium joinery suppliers and with his own work and we were ready for our 70 guests when we needed to be.

It was a simple pleasure working with Ian.
Instead of just asking me what I wanted doing with certain things on the job and expecting me to know – cos I didn’t – he would give me several very intelligent well thought out options to choose from – brilliant –a builder who thinks like his client!!!

An eye for detail and practical thought as to how things will be when actually in use, to me are invaluable.
The work is to the highest standard and the time taken to complete the work totally reasonable.

I one hundred percent recommend that you go with these guys for your job – you’ll love the experience and the outcome.

Phil & Justine Page

Ian Chamberlain is one of those rare professionals who does the job exactly as he said he would, in the time he would, for the price he would. He has built entire houses for my companies and done some simple alterations all with a cheerful smile. I would hire him and his team again and again.

Martin 'Fritz' Fröhlke | Property Investor

Ian built a 73 square metre deck and stairway on the front of my house in Bernard Street in Taupo in December 2006, you can see it from the lakefront and probably from space! Also, Ian replaced the kitchen benchtops in the same house soon after.

I have been thoroughly impressed with Ian's and his employee's work ethic, coordination with other contractors, ongoing dialogue with myself and my partner as to work in progress and above all craftsmanship.

I can recommend Ian to anyone considering a building or joinery project.

John Dawkins